These Terms of Use govern the relationship between users of the website and the operator of the online store NOLA 7 Ltd. By accessing, browsing, or placing an order through this website, you confirm that you have read, understood, and fully accepted these terms.
1. Merchant Information
The online store is operated by:
NOLA 7 Ltd.
Address: Sofia, 1839, 491 Botevgradsko Shose Blvd., Bulgaria
Phone: +359 882 444 220
E-mail: info@nola7.com
2. General Information
This website is an online platform for presenting and selling products, including swimming pool equipment, SPA systems, chemicals, technical solutions, and accessories.
All content, including texts, images, technical descriptions, and prices, is for informational and commercial purposes. The operator reserves the right to modify the website content, product range, and prices at any time without prior notice.
3. Users
A user of the website may be any natural or legal person who accesses the site for information or places an order.
The user agrees to provide accurate, complete, and up-to-date information when placing an order. It is prohibited to use the website for illegal purposes or actions that may disrupt its normal operation.
4. Orders
Orders are placed through the website’s electronic platform. By completing an order, the customer makes a binding purchase offer.
The operator confirms received orders via phone or email.
The operator reserves the right to refuse or cancel an order in the following cases:
- product unavailability
- technical or pricing errors
- incomplete or incorrect customer data
- suspected fraudulent activity
5. Prices and Payments
All prices are in Euro (EUR) and include VAT unless stated otherwise.
The operator reserves the right to change prices at any time. For already confirmed orders, the price valid at the time of confirmation applies.
Payment methods may include:
- cash on delivery
- bank transfer
- online card payment
- pay in office
6. Delivery
Deliveries are made via courier companies to an address or courier office specified by the customer.
Delivery times are indicative and depend on product availability, location, and courier workload.
The operator is not responsible for delays caused by courier companies or force majeure events.
7. Returns
Customers have the right to return goods within 14 days of receipt, in accordance with applicable consumer protection legislation.
To be eligible for return, the product must:
- be in original packaging
- show no signs of use
- be in resalable condition
Return shipping costs are borne by the customer unless otherwise agreed.
8. Complaints (Claims)
Claims are accepted in cases of:
- manufacturing defects
- transport damage (properly documented)
- discrepancy with the ordered product
The customer must notify the operator within a reasonable time after discovering the issue.
9. Limitation of Liability
The operator is not responsible for:
- temporary website unavailability
- technical errors or inaccuracies in content
- improper use of products
- damages resulting from incorrect installation or operation
10. Intellectual Property
All materials on the website, including texts, images, logos, and design, are the property of NOLA 7 Ltd. and are protected by copyright law. Any copying, distribution, or use without written permission is prohibited.
11. Personal Data
NOLA 7 Ltd. processes personal data in accordance with applicable legislation and Regulation (EU) 2016/679 (GDPR).
Personal data is used only for:
- order processing
- delivery of goods
- customer support
Personal data is not shared with third parties except when necessary for service fulfillment (e.g., courier companies).
12. Changes to Terms
The operator reserves the right to update these terms at any time. Users are responsible for periodically reviewing them.
13. Contact Information
For questions or additional information, please contact us:
NOLA 7 Ltd.
Phone: +359 882 444 220
E-mail: info@nola7.com
Address: Sofia, 491 Botevgradsko Shose Blvd., Bulgaria
Website Development
The design, development, technical maintenance, and content of this website are managed by an individual.
For questions, suggestions, or support, please contact:
Email: denimabalmain@gmail.com
NOLA 7. All rights reserved. 2026
